Just wanted to let you know what an awesome job Anthony Tilley did with our project. He was courteous and helpful through the whole order process.
Gary and his crew were there this morning and the fireplace is gorgeous. You have the best finishing crew in the whole world! Love all of them and they are soo freaking polite!
From our family to yours and all your staff we want to say thank you from the bottom of our hearts for all you have done for us! We are absolutely in love with our new home and it's everything we have ever dreamed of! Working with each and everyone one of you has been such a blessing. We could not have imagined this experience with anyone else! You all offer superior customer service each and every time we spoke! We are amazed at the turn around on this home you provided us! I know working in a 7 month time frame plus weather was not easy! Thank you Bob for getting us started answering all our silly questions and helping us get the house of our dreams in our budget! Kim thank you for all your hard work with paper work, questions, getting things scheduled and just calling to check in! Greg also thank you for all your hard work, working with us to make sure thing were done right and everything went as planned Atleast on our end! We appreciate each and everyone one of you! We all started out as strangers but to us we feel as y'all are apart of our family! We are looking forward to many many many years and memories made in our new home! We will definitely be recommending select homes to anyone we know! Thank y'all so much as well for the baby gifts we love them and they are very much appreciated! We hope everyone has a happy new year and we will check in from time to time.
I cannot thank you enough, and brag on Gary enough for coming out to my house and repairing the items I requested. Gary is a gem (as well as all of you with Select Homes). His work was excellent, and he is so cordial and interactive.
Thanks for everything. If/when I build other houses, I will certainly talk with you first.
March 21, 2017
March 2016 - Thank you for your for being so helpful. So far the customer service has been outstanding! That alone is enough for me to recommend Select Homes to others.
BTW the set crew was absolutely awesome! Those men are class acts! Thoroughly great job! Professional and courteous and neat!! Awesome crew!!! Pass that along. :)
Hope everyone is doing well. I would like to thank both of you for providing a wonderful experience for me to buy my beautiful home. I am enjoying my home very much and so glad that I found Select Homes and the two of you (Bill & Kim) really made my experience delightful.
January 19, 2016
December 15, 2014
I am so happy with my Select Home! Still working on finishing painting a decorating (target paint completion is 11/1/14). I couldn't be happier!
Dear potential customer,
We purchased a modular home from Bob Loflin at Select Homes in Mocksville. After the home was set up a very competent team did a walk through with us and took careful notes about any problems or defects we found. The list was small and all items were corrected within a week. After many months the house developed a roof leak around a dormer and I reported it to the repair department at Select Homes, Inc.. It was repaired along with some minor water damage within a week. After a couple of years the same dormer developed another leak. We really had no hope that we could get it fixed without a lot of cost but Select sent a crew out and repaired it within 3 days. We were supposed to call them back and let them know if the leak was fixed but I just forgot to call. Again we had some water damage to the bedroom but I was so thankful that they fixed the leak with no argument at all I totally forgot about the water damage. Today they called me and asked if they could come back and repair the water damage. I was overwhelmed that anyone would even remember. The crew has just left our house and it the bedroom looks like the day we moved in. Even the best construction in the world can have problems but I have never dealt with a more professional group of people dedicated to customer service. In this day and time customer service is usually a joke, but the staff at Select Homes not only knows the meaning of the term, they make it work.
Our advice to you is, if you are going to purchase a home this is the place to do it.
We would like to express our deepest appreciation to the staff of Select Homes.
I wanted you to give me the exact date that we signed to agree to buy our house if you don't mind. I think we are going to get to qualify for the first time home buyer credit with our taxes and I needed that date.
Thanks again for everything! Hopefully in the Summer we can have a big party. We want to get our deck first.
Stephen & Leia Crouse
Dear Mr. Loflin,
Dear Mr. Loflin:
I want to take this opportunity to let you know that I am very happy with my new Select Home. Before I chose a company, I did quite a bit of research. I found several unhappy customers due to poor service with other companies. I decided not to purchase a home from any of those companies. In my research, I found that Select Homes provided a good customer service and that was one of the major reasons why I chose your company.
I want to say without a doubt that the man you have working for you by the name of Howard Pierce is exceptional and that he gave us wonderful customer service. His work is a very vital part of your sales efforts. He went far beyond what one would expect from a regular service manager. Several times a week during the construction and completion of our home, he would call me to be sure that we were satisfied with what was being done. Often he would come over and meet me and go through the home to make lists of things that needed to be fixed. He kept expediting these items until they were completed to my satisfaction. Some things he wanted to fix even though I said I could live with them like they were.
The outstanding thing with Howard was how he kept in touch with us. In our business my wife and I travel extensively, both in the USA and overseas. We were traveling overseas a lot during the completion of our home. Two or three times a week he would e-mail us with a complete update on the progress of our home. We were amazed to have someone like Howard who went out of his way to keep us informed. It truly put our minds at ease to know he was here taking care of things for us.
I want to complement you on your customer service and especially on your hiring of such quality personnel as Howard. Continue to provide this type of service and your company will continue to grow and succeed. If you ever need a reference from a satisfied customer, I would be happy to provide it. Thank you for a job well done.
Thank you again for a great experience in building my parents home! All of you are top notch and I look forward to future business with you ! There's no home like a "Select Home"! My Dad is making great progress with his cancer and can't wait to see his new home!
Love to all
Donya - Alleghany Co. (2 time homeowner)
Hi Bob ,
Love the house, Do try to stop by after the 1st of the year . I'll bring pictures of the home on one of my trips that way.
Donna - Lake Norman
Dear Select Homes Family,
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